Out the Door support

Something not working, or have an idea? Email me and I'll get back to you.

It helps to include your device model and iOS version.

Questions

Does Out the Door collect any data?

No. It has no accounts, ads, analytics or tracking, and your plans, routine and places stay on your device. For travel times and the weather it asks Apple Maps and Apple Weather directly; the privacy policy explains exactly what those requests contain.

How do I see my Google Calendar?

Add your Google account to your iPhone or iPad: open Settings, then Calendar › Calendar Accounts (under Apps on iOS 18 and later) › Add Account › Google, and turn on Calendars. Out the Door then shows it next to iCloud and Outlook, and you can switch any calendar off in the app's settings.

An event doesn't show up.

Out the Door shows timed events from now until the end of tomorrow. All-day events and video calls are left out. Check that the calendar is switched on in the app's settings, under Calendars.

Why is there no weather?

The weather needs a place for the plan and an internet connection. Without a place, Out the Door can't know where you're going, so it plans the time without the weather.

Will the alarm ring when my phone is on silent?

Yes, on iOS 26 and later, where Out the Door uses the system's alarms. On earlier versions it sets a time-sensitive notification instead, which follows your sound settings.

Read the Out the Door privacy policy.